Welcome to Shree Om Systems. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree, please discontinue use of our website and services.
2. Use of Website
You agree to use the website only for lawful purposes and not to:
Engage in fraudulent or harmful activities
Upload malicious content, viruses, or malware
Attempt to hack, disrupt, or damage website functionality
Misuse contact forms or communication channels
We reserve the right to block or restrict users who violate these terms.
3. Products & Services
Shree Om Systems strives to provide accurate descriptions of services and solutions. However:
We may update or modify our services anytime without notice
We do not guarantee uninterrupted availability of the website
For service-specific agreements, additional terms may apply.
4. Pricing & Payments
All pricing on the website is subject to change without notice
Payments must be made through approved channels
Invoices must be paid within agreed terms (if applicable)
We reserve the right to refuse or cancel orders due to incorrect pricing or suspected fraud.
5. Returns, Refunds & Cancellations
Our policies regarding returns, refunds, and cancellations are detailed in the Return & Discount Strategy Policy. By using our website, you agree to the terms specified in that policy.
6. Intellectual Property Rights
All content on this website—including text, graphics, logos, images, software, and layout—is the intellectual property of Shree Om Systems, unless otherwise stated.
You may not:
Copy, distribute, or reproduce website content
Modify or resell any material from our site
Use our name or branding without permission
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for:
Content on external websites
Accuracy, safety, or practices of third-party services
Users should review the terms of those websites separately.
8. Limitation of Liability
Shree Om Systems is not liable for:
Any direct or indirect damages caused by website use
Loss of data, revenue, or business interruption
Technical issues, downtime, or errors beyond our control
Your use of the website is at your own risk.
9. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal data.
10. Changes to Terms & Conditions
We may update these Terms & Conditions at any time. The updated version will be posted on this page with a revised Effective Date.
Continued use of the website indicates acceptance of the updated terms.
11. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be handled in the appropriate courts within India.
12. Contact Us
If you have any questions about these Terms & Conditions, contact us:
Shree Om Systems is an advertising and distribution company and is not a manufacturer.
The buyer confirms that their registration certificate under the TNGST Act 1959 is valid on the date of purchase of the goods mentioned in the Tax Invoice/Cash Memo/Receipt and that the purchase is made in the normal course of business.
Products once sold will not be taken back or exchanged. Once the invoice is generated, it cannot be modified or cancelled for any reason.
All items are tested for physical damage at the store. After delivery, the company is not liable for any physical damage. The buyer must check the product physically at the counter before leaving. Goods are transported entirely at the buyer’s risk. Shree Om Systems is not liable for loss, damage, or pilferage during transit.
Our liability ends once the goods leave our warehouse.
We provide a proper GST invoice with every product sold. We do not sell products without a GST invoice. To include the buyer’s GST Number on the invoice, the buyer must mention it in the order comments and provide a copy of their 3-page GST certificate.
If an order is cancelled by the buyer:
Both side shipping charges (if the product has been dispatched) and
2% payment gateway/processing fees (if applicable) will be deducted. Refunds are processed only after the product is returned in the same condition as it was shipped.
Materials sold are accessories/components of computers and do not constitute a complete system unless specifically sold as a “New PC System.”
If products are purchased for specialized or non-standard conditions, the buyer must inform us at the time of purchase; otherwise, the warranty becomes void.
Ignorance of Terms & Conditions cannot be used as an excuse by any customer.
For gaming chairs: Only replacement is allowed. No refunds will be issued.
For “Dead on Arrival (DOA)” cases, all accessories and components must be present in the box. Missing items will void DOA eligibility and the case will be treated as a normal RMA.
Warranty does not cover physical damage, misuse, or tampering with warranty stickers. Products must be installed by a technically qualified PC hardware engineer.
Shree Om Systems reserves the right to cancel any order due to pricing or stock issues.
All disputes are subject to the exclusive jurisdiction of the courts in Surat, India.
WARRANTY TERMS
All products sold carry carry-in warranty. Shipping charges (both ways) to the service center must be borne by the customer.
“Direct Warranty” or “Manufacturer Warranty” means the warranty is handled directly by the manufacturer or distributor.
Customers must provide a copy of the invoice and delivery challan for warranty claims.
Products must be in good physical condition. Warranty will be void for products with:
Broken/burnt pins
Scribble marks
Cracks
Missing/altered components
Damaged warranty stickers
Warranty is void for damage caused by:
Misuse
Power issues
Improper handling
Lack of technical knowledge
Warranty covers manufacturing defects only and is subject to manufacturer policies.
Products under warranty will be repaired or replaced as per the manufacturer’s decision.
Items returned for warranty without accessories, manuals, software CD/DVDs, or original packing may be rejected.
All warranty-related disputes must be handled with the manufacturer/authorized service provider directly. Shree Om Systems is not liable for service issues.
Warranty service will be provided only when full payment has been made.
GENERAL TERMS
All content displayed or carried on Shree Om Systems’ website is protected by copyright and intellectual property laws.
The website is owned and maintained by Shree Om Systems. Users may not modify, publish, transmit, sell, or commercially exploit any content.
Shree Om Systems disclaims all warranties, express or implied, regarding the information provided on the website.
The company is subject only to the jurisdiction of the courts of Surat, India.
The company reserves the right to suspend or cancel services if technical issues such as viruses or network problems occur.
Shree Om Systems respects customer privacy and will not disclose personal information (name, address, email, phone number) to any external parties.
The company reserves the right to refuse service to anyone at any time.
Shree Om Systems does not use personal information without permission and provides ways for customers to manage their data.
The company will never disclose passwords, card numbers, or bank details to advertisers or marketers.
Cash payments above ₹50,000 will not be accepted.
DISCLAIMER POLICY
Shree Om Systems and its partners/employees have made best efforts to ensure accuracy of website information; however, they accept no responsibility for loss or damage arising from the information provided.
Users must verify essential information (travel, customs, health, safety, etc.) with official authorities.
All website content is provided “as is” without warranties of any kind.
Shree Om Systems is not liable for any direct, indirect, or consequential damages resulting from use of the website.
The website may contain technical or typographical errors; updates may be made at any time.
Linked external websites are not controlled by Shree Om Systems. Inclusion of a link does not imply endorsement.
Opinions expressed by individuals on the website are their own and not necessarily those of Shree Om Systems.
